Terms and Conditions
Effective date: 18-Dec-2025
Website: thecrmcarpenters.com
These Terms and Conditions (“Terms”) govern your access to and use of thecrmcarpenters.com (the “Website”), operated by V2 Software Pty Ltd trading as The CRM Carpenters (“we”, “us”, “our”). By accessing or using this Website, you agree to these Terms. If you do not agree, please do not use the Website.
1) About the Website
The Website provides general information about our services, including CRM consulting and related services, and provides ways to contact us (including via online forms).
Information on this Website is provided for general informational purposes only and may change without notice.
2) Using the Website
You agree that you will not use the Website in any way that:
- breaches any applicable law or regulation
- is fraudulent, misleading, or deceptive
- attempts to gain unauthorised access to any systems or data
- interferes with the security or operation of the Website (including introducing malware)
- uploads or transmits content that is unlawful, offensive, or infringes third-party rights
We may suspend or block access to the Website where we reasonably believe there is misuse or a security risk.
3) Contact Forms and Enquiries
If you submit an enquiry through our contact form, you agree that:
- the information you provide is accurate to the best of your knowledge
- you will not submit confidential or sensitive information unless we have agreed to receive it
- we may contact you in response to your enquiry using the details you provided
Submitting an enquiry does not create a client relationship, contract, or obligation for us to provide services. Any services will be subject to a separate written agreement (e.g., proposal, statement of work, or service agreement).
4) Intellectual Property and Third-Party Marks
4.1 Our content
Unless otherwise stated, we own (or license) the intellectual property rights in the Website and our original content, including text, our branding, graphics, and layout.
You may view and use the Website for personal or internal business use only. You must not copy, reproduce, modify, distribute, or commercialise any part of the Website or our content without our prior written permission, except as permitted by law.
4.2 Client logos and third-party trademarks
Any third-party trademarks, logos, brand names, or other identifiers displayed on the Website (including client logos) are the property of their respective owners.
Their appearance on our Website:
- is for portfolio, informational, or reference purposes, and
- does not imply endorsement, sponsorship, partnership, or affiliation unless expressly stated.
You must not copy, reproduce, download, distribute, or otherwise use any third-party logos or trademarks from this Website without the permission of the relevant owner.
5) Third-Party Links
The Website may include links to third-party websites or tools. We do not control these third-party sites and are not responsible for their content, availability, security, or privacy practices. Accessing third-party sites is at your own risk.
6) Disclaimers
While we take reasonable care to keep Website content accurate and up to date, we do not guarantee that:
- the Website will always be available or error-free
- content is complete, accurate, or suitable for your specific needs
- defects will be corrected immediately
Any reliance you place on Website content is at your own risk. You should obtain professional advice where appropriate.
7) Limitation of Liability
To the maximum extent permitted by law, we exclude all liability for any loss or damage (including indirect or consequential loss) arising out of or in connection with your use of (or inability to use) the Website, including reliance on any content.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees or other rights you may have under the Australian Consumer Law (or similar laws) that cannot be excluded.
8) Security
You are responsible for ensuring your device and connection are secure when accessing the Website. We cannot guarantee the Website is free from viruses or other harmful components, although we take reasonable security measures.
9) Privacy
Our collection and handling of personal information is governed by our Privacy Policy. For privacy-related questions, contact [email protected].
10) Changes to these Terms
We may update these Terms from time to time. The latest version will be published on this page and will apply from the effective date shown above. Your continued use of the Website after changes are published constitutes acceptance of the updated Terms.
11) Governing Law
These Terms are governed by the laws of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.
12) Contact
For questions about these Terms, contact:
General enquiries: [email protected]