For project-based work, quotations are provided after evaluating the project’s scope and feasibility.

Support service rates range between AUD $30-50/hour for AU clients and USD $25-45/hour for Non-AU clients.

The payment schedule requires a 50% upfront fee to begin work, 40% upon successful User Acceptance Testing, and the final 10% after a one-month bug fix period post-project completion. This structure links payments to key project milestones and ensures thorough testing and issue resolution.

Project timelines vary based on complexity, with mobile-friendly web apps or portals potentially taking the longest, and simpler tasks being completed within a day. Please consult with technical developers for accurate estimates.

If the addition is feasible without disrupting the current project, it can be included; otherwise, it may be deferred to phase 2. All changes should be reviewed and approved before deployment.

We primarily serve Australia and New Zealand. We also serve clients in the US, UK, and Asia.